This testimonial particularly struck me not for its appreciation of aesthetic design or pleasant working relationship, but because it illustrates that planning clear goals and a sensible strategy leads to measurable success! The assignment for this client (PELLERGY, LLC) was twofold: a) introduce this new industry to consumers, and b) expand Pellergy’s network of certified installers among industry professionals. The email below came to me from Pellergy’s CEO and has his Industry Professional customer’s email forwarded at the end.
From: Andrew Boutin
Subject: Fwd: New Website
Date: September 3, 2010 10:47:40 AM EDT
To: Jeff Rubin
As I mentioned earlier, I have been getting great (unsolicited) feedback on the new web sites. A few suggestions too, which means people are really reading the sites.
Attached below is an e-mail from a group in New Hampshire that I have been trying to connect with for the past 14 months!! For the last 6-months I have placed phone calls, sent e-mail, snail mail with brochures and letters, I even stopped by their offices to show them a system. All to no avail.
Based on the e-mail I sent yesterday announcing the new sites, the General Manager of the business sent me the note below. Jesse E. Lyman, Inc. is a Maine Energy Systems dealer and owns and operates a bulk pellet delivery truck. They are just the kind of company we want representing Pellergy and installing our systems.
I think this is a great testament to the professional look of the sites and hopefully a sign of the business to come!
———- Forwarded message ———-
From: Peter D
Date: Fri, Sep 3, 2010 at 10:00 AM
Subject: New Website
To: Andrew Boutin
We are long-overdue in catching-up with you to see your equipment. We have recently launched a new division in our company that has taken an enormous amount of time resources. Now that we are up and running with that, it is time to turn our attention to other sales processes as fall approaches.
Pellets have been slow this summer – even with the NH grant for central systems. Money remains tight, most customers have been enjoying a warm summer and the prevailing ethic with regards to heating equipment needs has been a shift back to fixing the junk rather than replacing it. Despite this, we believe that there is pent-up demand for heating products that has started to emerge.
We would be interested in seeing your products. Should we try to hook-up here for a training session at some point? Also, if there is opportunity for an open house or a county fair to attend, do you make your wares available in a trailer/expo showcase form for such venues?
Drop me a line when you get a chance. Love the websites, too!